Frequently Asked Questions

Resident Life

  • What are my options for paying my rent?

    You may pay online via Henri, using a credit card, debit or checking account (these do have processing fees) or you can drop off a check or money order to the office.

  • Am I required to purchase renter's insurance? If so, what is the fee?

    Renters insurance is required. You may use whomever you wish to secure a renters insurance policy and the cost for such a policy varies depending on the insurance company and what is covered.

  • What happens if a resident is locked out of their apartment?

    We have an after hours maintenance emergency phone number 971.415.5973 that residents may call.

  • How do I submit a maintenance request?

    You may submit a maintenance request via your resident portal, Henri and/or emailing the leasing office.

  • Do you have on-site maintenance?

    Yes, we have on-site maintenance M-F.

  • What is the guest policy?

    You may have a guest 10 consecutive days in a row or 14 calendar days in a year.

  • How do I pay for electricity and water?

    Electricity will be paid directly to the provider who in this case if Portland General Electric. Water, sewer, trash, common area electric and common area gas will be billed separately to the resident account and must be paid with your rent.

  • Do I need to sort recycling and garbage?

    Yes, we have a trash room with signs and instructions on what goes where.

Application Process

  • What other relevant fees or charges should I know about?

    Application fee is $14 per adult, pet rent if you have pets and carport and storage rent if you choose to rent one. Residents will also be responsible for all utilities.

  • Is there any move in charges?

    There will be the pro-rate rent,  pro-rate pet rent if you have pets, pro-rated carport and storage rent if you choose to get one and any deposits will be due at move in.

  • If I want to hold an apartment, how do I do that?

    Please submit an application. If approved, we can hold an apartment for a maximum of 2 weeks from approval.

  • Do you accept a shorter lease term?

    Only 12-month lease terms are offered at this time.

  • How long does it take for an application to be approved?

    May take 1-5 business days but can vary depending on individual screening.

  • What are the application criteria?

    Income must be at least 2.5 times the monthly rent.


  • Is smoking allowed?

    No, we are a smoke free property.

  • Do you have storage units available?

    Yes, we have a variety of sizes that may fit your needs.

  • Do you offer bike storage?

    Soon, we are in the process of adding indoor bike storage.

  • What are your pet rent? Are they refundable?

    Pet rent is $25 per pet and there is a pet deposit of $300 per pet. The pet deposit may be refundable.

  • Is your property pet-friendly?

    Yes, we are pet friendly. We do have some restrictions on dog breeds and allow a maximum of 2 pets.

  • What amenities do the apartment include?

    The units have stainless steel microwave, dishwasher, electric stove, and fridge, balcony/patio, pantry (in select units), granite or quartz countertops and high quality cabinets.

  • Does the building have a security system?

    We have controlled access points at all the entrances to the main buildings.

  • What is the parking carport rent?

    Covered carports have a rental amount ranging from $30 to $40

  • Is there parking available?

    Yes, uncovered (free and unassigned) and covered (additional charge and reserved)