FAQs

FAQs

Resident Life

  • You can pay online in your resident portal using a credit card, debit, or checking account (these do have processing fees) or you can drop off a check (person, cashier, money order) to the office or place in the rent drop box.

  • Renters insurance is required. You may use whomever you wish to secure a renters insurance policy and the cost for such a policy varies depending on the insurance company and what is covered.

  • We have an after hours maintenance emergency phone number 971.415.5973 that residents may call.

  • You may submit a maintenance request in your resident portal or by calling and/or emailing the leasing office.

  • Yes, we have on-site maintenance daily.

  • You may have a guest 10 consecutive days in a row or no more than 20 calendar days in a year whether or not consecutive.

  • Electricity will be paid directly to the provider who in this case if Portland General Electric. Water, sewer, trash, common area electric and common area gas will be billed separately to the resident account and must be paid with your rent.

  • Yes, we have a trash room with signs and instructions on what goes where.

Application Process

  • All adults touring must provide a valid government ID in order to tour. Anyone not in possession of their ID at the time of tour will not be able to participate in the tour.

  • Application fee is $58 per adult. Other fees include pet rent, carport rent, and storage rent where applicable. Residents will also be responsible for all utilities.

  • There will be the pro-rate rent,  pro-rate pet rent if you have pets, pro-rated carport and storage rent if you choose to get one and any deposits will be due at move in.

  • Please submit an application. If approved, we can hold an apartment for a maximum of 2 weeks from approval.

  • Yes, we offer 6- and 12-month lease terms.

  • May take 1-5 business days but can vary depending on individual screening.

  • Income must be at least 2.5 times the monthly rent.

Amenities

  • No, we are a smoke free property.

  • Yes, we have a variety of sizes that may fit your needs.

  • Yes, there are bike racks outside of the leasing office.

  • Pet rent is $30 per pet and there is a pet deposit of $300 per pet. The pet deposit may be refundable.

  • Yes, we are pet friendly. We do have some restrictions on dog breeds and allow a maximum of 2 pets.

  • The units have stainless steel microwave, dishwasher, electric stove, and fridge, balcony/patio (in select units), pantry (in select units), granite or quartz countertops and high quality cabinets.

  • We have controlled access points at all the entrances to the main buildings.

  • Covered carports have a rental amount ranging from $30 to $50. Current pricing is $35 for a covered carport and $50 for an enclosed carport.

  • Yes, uncovered (free and unassigned) and covered (additional charge and reserved).

TOUR OPTIONS

Cedar Hills wants you to feel comfortable, and have complete control over your experience here, so we offer in-person guided tours, live video tours and self guided tours of the grounds and apartments.

TOUR OPTIONS